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AI-powered IVR and business voice

Professional hold messages, automated menus, voice bots, and reminder calls — in your customers' preferred language. Deploy in hours.

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IVR that speaks your customers' language

Most Indian businesses run English-only IVR menus for a customer base that prefers Hindi, Telugu, Tamil, or Marathi. That mismatch drives customers to abandon calls, miss options, and rate the experience as impersonal. AI-generated IVR fixes this instantly — deploy multilingual menus in hours, update them in minutes, and stop losing customers to language friction.

What we provide

Four core business voice services

📞

IVR Menu Recording

Welcome greetings, menu options, transfer prompts, and after-hours messages. Telco-standard formats.

🤖

Voice Bots

Conversational AI voices for support bots. Integrates with Dialogflow, Twilio, Exotel, Knowlarity.

🎵

On-Hold Messages

Professional hold audio with promotional messages, service updates, and wait-time announcements.

🔔

Reminder Calls

Appointment reminders, payment alerts, delivery notifications. Bulk generation with dynamic variables.

💬

After-hours Prompts

Automated messages for closed hours, holidays, and emergencies in every supported language.

📊

Survey & Feedback

Automated post-call surveys and CSAT collection in your customers' preferred language.

Telecom compatibility

Output matches every major telco and PBX standard. WAV at 8kHz/16-bit for traditional IVR, μ-law or A-law encoding, GSM for legacy systems. Compatible with Cisco, Avaya, Asterisk, FreePBX, Genesys, Twilio, Exotel, Knowlarity, and Ozonetel. SIP trunk delivery is available for Enterprise customers.

Why businesses switch from human IVR recordings

  • Update in minutes. Change a menu option? Regenerate that prompt in 30 seconds. No studio booking, no artist coordination, no waiting.
  • Consistent quality. Every prompt sounds identical. No session-to-session variation between recordings.
  • Multi-language rollout. Deploy IVR in 10 Indian languages overnight rather than over months.
  • 90% cost reduction. Traditional IVR recording costs ₹15,000–50,000 per language per year. AI IVR is a fraction of that.
Indian CX market

IVR that stops driving customers away

30%
Reduction in call abandonment with local-language IVR
<6 days
Full multi-language IVR rollout time (was 6 months)
90%
Cost saved vs traditional studio IVR recording
10K+
Concurrent calls handled by our voice bot infra
Enterprise IVR platform

Every feature a modern contact centre needs

📞

Telco-standard formats

8kHz μ-law WAV for legacy IVR, 16kHz PCM for cloud contact centres, G.711/G.729 codec support. Every Indian telco compatible.

Telco-ready
🤖

Voice bot ready

Real-time TTS via streaming API for Dialogflow, Rasa, Kore.ai voice bots. Sub-200ms response for natural conversation flow.

Bot-ready
🔌

Direct CCaaS integration

Native connectors for Exotel, Knowlarity, Ozonetel, MyOperator, and Servetel. Twilio and Genesys via API.

CCaaS
🌐

Multi-language IVR trees

Deploy full IVR trees in Hindi, Telugu, Tamil, Bengali, Marathi, Kannada — from one management dashboard, one integration.

Multilingual
⏱️

Update in seconds

Change menu options, hold messages, or after-hours prompts from your dashboard. Live audio updates within minutes.

Live edits
📊

Dynamic personalisation

"Hello Priya, your delivery arrives at 3 PM." Real-time variable substitution for reminder calls, alerts, and personalised IVR.

Personalisation
AI vs traditional IVR recording

Why enterprises are switching

Comparisonaivoices.inStudio + voice artist
Cost per language per yearHighly economical₹1–2 lakh per language
Full IVR tree deployment time6 days6 months
Update a single prompt30 secondsRe-book studio session
Multi-language rollout (10 langs)Same weekMulti-year effort
Voice consistency after 2 yearsPerfectDepends on artist availability
Dynamic personalisationNativeImpossible with static recordings
Emergency prompt updatesLive in minutesDays/weeks
Concurrent capacity10K+ simultaneousN/A — pre-recorded
Industries deploying our IVR

Vertical-specific IVR and voice-bot deployments

Banking

Banking & financial services

Account balance IVR, loan enquiry bots, insurance claim intake. Trusted, professional voices in every Indian language for BFSI compliance.

  • Retail bank
  • Loans
  • Insurance
Telecom

Telecom & DTH

Recharge menus, plan enquiry bots, complaint intake, and CSAT surveys. Mass-market IVR at Indian telco scale.

  • Recharge
  • Plans
  • Support
Healthcare

Healthcare & hospitals

Appointment reminder calls, prescription refill IVR, patient survey bots. Compassionate voices for hospital and clinic chains.

  • Appointments
  • Rx
  • CSAT
E-comm

E-commerce & logistics

Order confirmation calls, COD verification, delivery slot IVR, return intake. Multi-language for pan-India logistics networks.

  • COD
  • Delivery
  • Returns
Govt

Government & PSU

Citizen service IVR (electricity, water, transport), scheme enquiry bots, and public health hotlines in regional languages.

  • Citizen
  • Schemes
  • Public health
Retail

Retail & quick commerce

Store finder IVR, delivery status calls, loyalty programme enquiries, and outbound offer campaigns.

  • Q-comm
  • Loyalty
  • Offers
"
★★★★★
Our old IVR was English-only. We'd lose 22% of callers in the first menu — mostly Hindi and Marathi speakers who couldn't navigate. We rolled out multi-language IVR with aivoices.in in a fortnight. Call abandonment dropped to 8%. That's tens of thousands of customers not lost every month.
DB
Deepika BhatiaVP Customer Experience · National Retail Chain
Related

Explore more

🎙️

Live AI Voice

Real-time conversational voice for support and sales.

→
🏢

Enterprise

White-label deployment, API access, and SLAs for large operations.

→
🧬

Brand Voice AI

Own your brand's IVR voice with a custom voice model.

→
Common questions

Frequently asked

What audio format do I need for my IVR system?+
Most Indian telco IVRs expect 8kHz mono WAV with μ-law encoding. We export in that format by default, plus MP3 and 44.1kHz WAV for modern cloud contact centers.
Can you integrate with our existing Twilio/Exotel setup?+
Yes. Our API delivers audio files directly to Twilio, Exotel, Knowlarity, and Ozonetel. For real-time generation, use our streaming endpoints.
How do I update IVR prompts after deployment?+
Log into your dashboard, edit the prompt text, and regenerate. The new audio is available via API immediately — no re-integration needed.
Do you support dynamic text-to-speech for personalized calls?+
Yes. Enterprise plans include real-time TTS for personalized reminders: 'Hello Priya, your delivery arrives at 3 PM.' Variables are inserted at call time.

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Free tier available. Talk to us about volume pricing.

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