Voice agents that listen, understand, and respond in natural Indian languages — for customer support, sales, and interactive applications.
Deploy AI voice agents that engage in real-time dialogue with your customers. Natural turn-taking, interruption handling, context awareness across long conversations. Available on phone lines, web widgets, and in-app SDKs. Multi-language: agents can switch languages mid-conversation based on caller preference.
Sub-200ms latency from text to audio for live streaming. WebSocket and gRPC endpoints for high-throughput integration. Streaming text-to-speech delivers audio in chunks as it's generated — no wait for full-sentence completion. Ideal use cases: live translation, accessibility tools, voice AI products, gaming NPCs.
Replace or augment your call center with AI voice agents. Handle Tier-1 queries automatically (order status, account info, common troubleshooting). Escalate complex issues to human agents with full context handoff. Available 24/7 in every supported Indian language. Integrates with Freshdesk, Zendesk, Salesforce Service Cloud, and Zoho Desk.
WebSocket and gRPC endpoints. Sub-200ms first-byte latency. Audio chunks stream as they generate — no waiting for full-sentence completion.
Sub-200msNatural conversation flow — the agent listens while speaking, handles interruptions gracefully, and picks up context across long dialogues.
Natural flowA caller can start in English and switch to Hindi mid-conversation — the agent follows seamlessly without dropping context.
Code-switchNative SIP integration for phone lines. Twilio, Exotel, Knowlarity, and Ozonetel connectors included out of the box.
TelephonyOpus for best quality, G.711 for telco, G.729 for bandwidth-constrained networks. Auto-select based on your infra.
CodecsConfigure escalation triggers (keyword, sentiment, explicit request). Seamless handoff with full conversation context via API.
Handoff| Comparison | aivoices.in | Human call-centre agent |
|---|---|---|
| Cost per interaction | Highly economical | Human hourly wage |
| 24/7 availability | Yes — always | Requires 3 shifts + attrition |
| Handle 10,000 simultaneous calls | Yes | Would need 10,000 agents |
| Consistency of response quality | Perfect | Varies by agent, time of day |
| Handle Tier-1 support (FAQ, order status) | Yes | Yes, but overqualified |
| Handle complex escalations | No — escalate to human | Yes |
| Language coverage | All 10 Indian languages | Depends on agent hiring |
| Onboarding time for new campaign | Hours | Weeks of training |
Handle order status, account queries, and common troubleshooting automatically. Escalate complex issues to human agents with full context.
Automated lead qualification calls, appointment setting, and follow-up conversations. Multi-language for pan-India campaigns.
Automated appointment booking, prescription refill lines, patient-reported outcome collection, and post-discharge follow-up calls.
Automated OTP verification, delivery slot confirmations, and re-schedule handling. Multi-language for delivery fleets across India.
Automated admission enquiry handling, counsellor callbacks, and multi-language course information for regional students.
In-app voice assistants, accessibility tools, and gaming NPC dialogue. Real-time voice synthesis in Indian languages for consumer apps.
Free tier available. Talk to us about volume pricing.
Get Started ▶No credit card needed